Solutions
Rock Solid Solutions offers comprehensive IT services.
PC & Network Services
With more than 25 years of combined experience, Rock Solid Solutions will evaluate your IT needs and develop a network system plan that ensures ongoing stability and network security. Rock Solid Solutions is uniquely positioned to serve clients, solve problems and provide solutions that will allow your business to run as smoothly and efficiently as possible. PC & Network services encompass the following:
- Exceptional service delivered by a highly skilled staff with diverse capabilities including networking and technical expertise.
- Outsourcing of IT to provide a cost-effective alternative to IT staffing and overhead.
- Dedicated on-call Help Desk capable of remotely accessing computers, diagnosing issues and resolving problems.
- Daily review of network security infrastructure: backups, software updates and anti-virus status.
- Website design and application development.
Medical and dental software sales and services
The Rock Solid Solutions staff has extensive healthcare experience having consulted and worked closely with clinics, hospitals, physicians and dentists. Our practice management and electronic health record (EHR) installation experience ranges from single-provider clinics to multiple-hospital installations.
Looking beyond EHR current practices, Rock Solid Solutions, in partnership with Allscripts, can help your healthcare organization realize and enjoy the cost savings and benefits of EHR best practices. Register here to learn more about EHR solutions and how you can receive $44,000 in stimulus incentives.
Medical and dental software sales and services include the following:
- Consultative review of business needs including recommendations for cost-effective software solutions and best practices.
- Knowledge of various dental software packages.
- Twenty-five years of health care IT experience — medical, dental and HIPAA.
Medical systems integration
Data is one of the keys to excellent patient care. Rock Solid Solutions will work with systems vendors, hospitals, and other medical service providers to collect and transfer patient data to EHR software. This practice allows healthcare providers to have the most up-to-date patient information at their fingertips.
HIPAA and security auditing and consulting
Our staff is experienced with HIPAA rules and regulations. We can provide staff training, implement security measures to keep patient data protected, and consult with your staff to create HIPAA policies and procedures.
Medical imaging technologies
Working with medical imaging vendors, Rock Solid Solutions can automate your imaging workflow by uploading images into your EHR software. If you are ready to add an imaging solution to your EHR, we can consult with you and install a solution that best meets your needs and budget.
New construction technology solutions
Rock Solid Solutions has provided a wide variety of IT services during construction and renovation of hospitals, surgery centers and physician clinics. Working with architects and builders, we can provide technology specifications and merge technology solutions.
Telecommunications systems and cabling
Rock Solid Solutions technicians are capable of designing and configuring cabling infrastructures for existing or expanding building projects ranging from small businesses to multi-facility hospitals, physician offices and medical office buildings. Whether upgrading a telephone system, ordering a new system or servicing an existing phone system, our experienced technicians can offer consultative services and help you maximize your budget. Additionally, our technicians are certified to install data and telecommunications cabling as well as fiber optic cabling.
Telecommunications systems and cabling services encompass the following:
- Evaluation of telecommunication needs including a review of current telecommunication expenditures and recommendations for cost savings
- Comprehensive services that entail selecting, installing and servicing telecommunication, cabling and telephone systems
- Front-end telecommunication services that are available during office construction, and also post-construction services that involve evaluating and adding to an existing cable infrastructure
Audiovisual (AV) solutions
Whether you need to purchase a videoconferencing solution, upgrade an existing AV system or setup a meeting space with a fully automated AV solution, complete with touch-screen remotes. We can also provide digital office signage that allows you to display messages, provide entertainment or offer patient education videos in your lobby or waiting room.
AV services include the following:
- Assessment of AV needs and development of a cost-effective plan to install and maintain compatible IT/AV solutions
- Videoconferencing configuration and installation
- Digital displays for lobbies and high-traffic areas
- AV automation
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